Safety & Trust
Built for families who expect more.
A summary of how we keep students safe, protect your data, and stay accountable.
Child safety first
All teachers verified. Strict anti-harassment policy. Parental controls on every account.
Data protection (PDPA / GDPR)
Encryption in transit and at rest. Minors require parent consent. You can export or delete data anytime.
Verifiable certificates
Every certificate has a public verification page so schools and employers can confirm authenticity.
Transparent pricing & refunds
Clear refund policy with no hidden fees.
Anti-fraud referrals
Referral credits release only after the refund window and fraud checks pass — no withdrawals as cash.
Always-on support
Reach our team via in-app chat or email. Safety incidents are handled with priority.
Verify any certificate
Paste a certificate ID and we'll confirm if it's valid, who it belongs to, and which course it represents.
Open verificationFrequently asked questions
Common questions about BoBo 伴伴 and YULearn.ai